1. Introduction

JAM Creative ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your data when you visit jamcreative.co (our "Website").

2. Data We Collect

We collect the following types of information:

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
• Usage Data: Information about how you use our Website, including page views, scroll depth, and interaction with site elements.
• Contact Data: When you use our contact form, we collect your name, email address, and any message content you provide.

3. How We Use Cookies

Our Website uses the following types of cookies:

• Necessary Cookies: Required for the Website to function properly.
  • cookie_consent_preferences (Duration: 1 year) - Stores your cookie preferences
• Analytics Cookies: Help us understand how visitors interact with our Website.
  • _ga (Duration: 2 years) - Used to distinguish users
  • _gid (Duration: 24 hours) - Used to distinguish users
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.
• Preference Cookies: Used to remember your preferences and settings.

4. Third-Party Services

We use the following third-party services:

• Google Analytics: For website analytics and performance monitoring. Data collected includes page views, session duration, and user behavior.
• Google Tag Manager: To manage and deploy marketing tags on our Website.
• EmailJS: To process and send contact form submissions.

5. Your Rights

You have the right to:

• Access your personal data
• Correct your personal data
• Delete your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

You can exercise these rights by contacting us at info@jamcreative.co

6. Cookie Management

You can manage your cookie preferences at any time by clicking the "Cookie Settings" button below. You can also delete cookies through your browser settings.

7. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

8. Contact Us

For any questions about this privacy policy or our privacy practices, please contact us at: info@jamcreative.co

2. Data Controllers and Processors

JAM Creative acts as the data controller for personal information collected through our website. We use the following data processors:

• Google LLC - For analytics services via Google Analytics
  Privacy Policy: policies.google.com/privacy
• EmailJS - For processing contact form submissions
  Privacy Policy: emailjs.com/legal/privacy-policy

3. International Data Transfers

Some of our data processors operate outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure appropriate safeguards are in place:

• We use EU Standard Contractual Clauses approved by the European Commission
• We only work with processors who provide sufficient guarantees to implement appropriate technical and organizational measures
• We regularly monitor our processors' compliance with GDPR and data protection laws

8. Automated Decision Making

We do not use automated decision-making or profiling that has legal or similarly significant effects on you. While we use analytics tools to understand website usage patterns, these do not make automated decisions affecting your rights.

9. Data Protection Rights

Under GDPR, you have the following rights:

• Right to be informed - About how we use your personal data
• Right of access - To your personal data
• Right to rectification - To correct inaccurate personal data
• Right to erasure - To have your personal data deleted
• Right to restrict processing - To limit how we use your data
• Right to data portability - To receive your data in a structured format
• Right to object - To processing of your personal data
• Rights related to automated decision making - Including profiling

To exercise any of these rights, please contact us at info@jamcreative.co

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with GDPR.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Analytics data is retained for 26 months, after which it is automatically deleted. Contact form submissions are retained for 1 year unless you request earlier deletion.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date at the top of this policy.

12. Contact Us

For any questions about this privacy policy or our privacy practices, please contact us at: info@jamcreative.co

Age Restrictions

Our website is not intended for individuals under 16 years of age. We do not knowingly collect or process personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Data Breach Notifications

In the case of a personal data breach, we will notify you and any applicable regulator when we are legally required to do so, within 72 hours of becoming aware of the breach.